Fusion CNC Terms of Use

Welcome to Fusion CNC USA. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By visiting or using this website, you agree to comply with these Terms. If you do not agree, please do not use our Services.

Acceptance of Terms

By accessing the Fusion CNC website, creating an account, submitting information, or purchasing a product, you acknowledge that you have read and agree to these Terms, as well as our Privacy Policy.

These Terms apply to all visitors, customers, and users of Fusion CNC Services.

Use of the Website

You agree to use our website and Services only for lawful purposes and in compliance with all applicable laws and regulations.

You agree not to:

• Attempt to gain unauthorized access to systems or data
• Disrupt website functionality or security
• Upload, post, or transmit harmful content or code
• Misrepresent your identity or affiliation with Fusion CNC

Fusion CNC reserves the right to terminate or restrict access to the website if misuse is detected.

Product Information & Availability

Fusion CNC strives to maintain accurate product descriptions, specifications, and pricing. However, errors may occasionally occur.

We reserve the right to correct any inaccuracies, update information, or modify product availability at any time without prior notice.

Some features, accessories, or specifications may still be in development or limited to select configurations.

Orders & Payment

When you place an order through our online store, you agree to provide accurate, complete, and current billing and shipping information.

All orders are subject to acceptance and confirmation by Fusion CNC. We reserve the right to cancel or refuse any order due to:

• Product availability
• Pricing or typographical errors
• Suspicion of fraud or misuse

Payments are securely processed through approved third-party gateways. Fusion CNC does not store full payment card details on our servers.

Shipping & Delivery

All Fusion Pro CNC machines are crated, insured, and shipped via freight to the customer’s provided address.

Shipping within the continental U.S. is included unless otherwise noted at checkout.

Lead times are estimated at 4–6 months for new orders, depending on configuration and production schedule.

Fusion CNC will provide periodic updates on build and shipment progress.

Once a shipment leaves our facility, risk of loss transfers to the carrier; however, we will assist in claims or issues related to transit damage.

Returns & Restocking

Returns are accepted within 30 days of delivery for standard configurations only. Machines must be in original condition and properly crated.

A 15% restocking fee applies to all authorized returns to cover inspection, testing, and logistics.

Custom configurations and modified machines are non-refundable.

Please contact [email protected] to obtain a Return Authorization (RA) number before sending back any items.

Warranty & Limitations

All Fusion Pro CNC machines include a 1-year limited warranty covering defects in materials and workmanship.

This warranty does not cover:

• Normal wear and tear on consumable parts (bits, bearings, belts, etc.)
• Improper setup or use outside specified guidelines
• Electrical damage from improper wiring or power supply
• Unauthorized modifications or third-party software

Fusion CNC’s liability under warranty is limited to repair or replacement of defective parts at our discretion.

Intellectual Property

All content on this website — including text, graphics, images, logos, videos, and designs — is the property of Fusion CNC USA and protected by U.S. and international copyright and trademark laws.

You may not reproduce, modify, or distribute any portion of this site without prior written permission.

“Fusion CNC,” “Fusion Pro CNC,” and associated marks are trademarks or registered trademarks of Fusion CNC USA.

Disclaimer of Warranties

Our website, content, and Services are provided “as is” and “as available.”

While we make every effort to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.

Fusion CNC disclaims all implied warranties, including merchantability and fitness for a particular purpose, to the maximum extent permitted by law.

Limitation of Liability

To the fullest extent allowed by law, Fusion CNC shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of data, profits, or productivity arising from use or inability to use our products or website
• Damage caused by misuse, unauthorized modifications, or external software incompatibility

In all cases, Fusion CNC’s liability shall not exceed the total purchase price paid for the product.

Indemnification

You agree to defend, indemnify, and hold harmless Fusion CNC USA and its employees, affiliates, and partners from any claims, damages, or losses arising from your use of our website, products, or Services in violation of these Terms.

Governing Law

These Terms are governed by and interpreted under the laws of the State of New Mexico, United States, without regard to conflict-of-law provisions.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts of New Mexico.

Modifications

Fusion CNC reserves the right to update or modify these Terms at any time. The “Last Updated” date at the top of this page will indicate when the latest changes were made. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.