Frequently Asked Questions

All Fusion Pro CNCs share the same frame design, drive system, and electronics. The only differences are cutting size, and spindle power (2.2 kW or 4.0 kW).

Yes. The system was engineered with modular components. You can upgrade from a 2.2 kW to a 4.0 kW spindle without replacing your entire machine.

Yes. Both spindle options require a 220 V power source. The controller and accessories operate on standard outlets.

The Fusion Pro is designed for woodworking, plastics, foam, and composite materials. It's not marketed or warranted for machining metals.

Yes. Each machine ships with subassemblies, parts and instructions. Assembly is a two-person job and can typically be completed in about one workday (≈ 8 hours) using the provided tools and instructions.

Yes. Fusion CNC supports most CAD/CAM software that exports standard GRBL G-code via compatible post-processors, including VCarve, Aspire, and Fusion 360.

Most owners can complete setup and calibration in a long day. A detailed guide and video resources walk you through each step.

Not at all. The machine uses internal contactless limit switches and pre-set firmware parameters. A brief tramming and zeroing procedure ensures optimal accuracy.

Positional repeatability averages < 0.01 in under load, with minimal deflection thanks to its ball-screw drives and rigid frame.

The machine ships pre-lubricated and includes easy-access ports for long-term service. For standard use, lubrication is typically needed every six months or as required based on workload and environment.

The Fusion Pro ships with OpenBuilds Control pre-installed on a Windows 11 touchscreen PC. Additional compatible software options are under evaluation.

Visual checks weekly, spindle cleaning monthly, and lubrication roughly every six months under normal operation. Keep dust off linear rails and inspect bolts periodically.

You'll have direct access to Fusion CNC's U.S.-based support team. Most issues can be diagnosed remotely with photo or video assistance.

Yes. Common components and consumables are stocked at our Albuquerque facility. Simply contact support or log into your customer portal.

Absolutely. Every owner has access to our online Fusion CNC Learning Hub, featuring setup videos, workflow tutorials, and ongoing educational content.

Initial production runs are in high demand. Current lead time averages 4 – 6 months as we fulfill early orders. This timeframe will shorten as manufacturing scales.

Yes. All machines are crated, insured, and shipping is included anywhere within the continental U.S.

All Fusion Pro CNCs include a 1-year limited warranty covering defects in materials and workmanship. Extended coverage options are available.

Yes, within 30 days for standard configurations, subject to inspection and restocking policy.

The 2.2 kW spindle is quieter and ideal for lighter work. The 4.0 kW spindle maintains torque and stability on dense materials and larger toolpaths.